SS3 First Term Salesmanship Past Questions And Answers

Salesmanship questions with options and answers:

Question: What is the purpose of a sales pitch?

A. To bore customers

B. To provide detailed information

C. To persuade and sell a product or service

D. To criticize competitors

Answer: C. To persuade and sell a product or service

Question: What does the term “unique selling proposition” (USP) refer to?

A. Universal Sales Process

B. Unmatched Service Provision

C. Unique Sales Proposal

D. Unique feature that differentiates a product from competitors

Answer: D. Unique feature that differentiates a product from competitors

Question: In the context of sales, what is objection handling?

A. Ignoring customer concerns

B. Avoiding customer questions

C. Addressing and overcoming customer concerns

D. Encouraging objections

Answer: C. Addressing and overcoming customer concerns

Question: What is the significance of a sales funnel?

A. It is used to pour products during demonstrations

B. It represents the stages a customer goes through in the buying process

C. It is a tool for inventory management

D. It measures the height of potential sales

Answer: B. It represents the stages a customer goes through in the buying process

Question: What role does rapport building play in sales?

A. Establishing trust and connection with the customer

B. Creating complex reports

C. Reducing prices to build relationships

D. Ignoring customer preferences

Answer: A. Establishing trust and connection with the customer.