SS1 Third Term Salesmanship Past Questions And Answers

 

Salesmanship questions for SS1 Third Term with options and answers:

 

Question: What is the term for the process of analyzing and understanding the strengths and weaknesses of competitors in the market?

 

A) Market research

B) Competitive analysis

C) Price anchoring

D) Needs analysis

Answer: B) Competitive analysis

Question: In sales, what does the term “relationship selling” emphasize?

 

A) Closing deals quickly

B) Building long-term relationships with customers

C) Ignoring customer feedback

D) Avoiding any personal connection with customers

Answer: B) Building long-term relationships with customers

Question: What is the purpose of a sales territory plan?

 

A) To limit the salesperson’s reach

B) To allocate sales efforts efficiently to specific geographical areas

C) To criticize competitors

D) To ignore customer concerns

Answer: B) To allocate sales efforts efficiently to specific geographical areas

Question: Which step in the sales process involves preparing for the actual sales presentation?

 

A) Closing

B) Presentation

C) Pre-approach

D) Follow-up

Answer: C) Pre-approach

Question: What is the significance of emotional intelligence in sales?

 

A) To manipulate customer feelings

B) To avoid any emotional connection with customers

C) To understand and manage emotions effectively for better interactions

D) To criticize competitors

Answer: C) To understand and manage emotions effectively for better interactions

Question: Which type of selling involves selling products in large quantities to retailers?

 

A) Direct selling

B) Telemarketing

C) Wholesale selling

D) E-commerce selling

Answer: C) Wholesale selling

Question: What does the term “cross-selling” mean in sales?

 

A) Selling products to a different target market

B) Selling additional products or services to an existing customer

C) Selling products at a crossroads

D) Ignoring customer feedback

Answer: B) Selling additional products or services to an existing customer

Question: What is the purpose of a sales promotion?

 

A) To criticize competitors

B) To encourage short-term sales or boost awareness

C) To avoid any promotions

D) To eliminate any product discounts

Answer: B) To encourage short-term sales or boost awareness

Question: What does the term “sales funnel” represent in the sales process?

 

A) A tool for eliminating potential customers

B) The process of avoiding sales opportunities

C) The stages a customer goes through from awareness to purchase

D) A device for slowing down the sales process

Answer: C) The stages a customer goes through from awareness to purchase

Question: In sales, what is the purpose of a trial close?

 

A) To test the product

B) To gauge the customer’s readiness to buy

C) To finalize the deal

D) To criticize competitors

Answer: B) To gauge the customer’s readiness to buy

Question: What is the role of persuasion in sales?

 

A) To avoid convincing the customer

B) To manipulate customer feelings

C) To influence and convince the customer to make a purchase

D) To criticize competitors

Answer: C) To influence and convince the customer to make a purchase

Question: Which of the following is a key element of effective communication in sales?

 

A) Avoiding customer questions

B) Using technical jargon to impress customers

C) Active listening and understanding customer needs

D) Ignoring customer concerns

Answer: C) Active listening and understanding customer needs

Question: What is the significance of product positioning in sales?

 

A) To criticize competitors

B) To manipulate customer feelings

C) To create a distinct image for the product in the customer’s mind

D) To avoid any product recognition

Answer: C) To create a distinct image for the product in the customer’s mind

Question: Which type of selling involves utilizing online platforms to reach and sell to customers?

 

A) Direct selling

B) Telemarketing

C) E-commerce selling

D) Retail selling

Answer: C) E-commerce selling

Question: What is the role of objection handling in the sales process?

 

A) To encourage objections

B) To eliminate any objections before they arise

C) To ignore customer concerns

D) To criticize competitors

Answer: B) To eliminate any objections before they arise

Question: In sales, what does the term “features” refer to?

 

A) The benefits of the product

B) The technical specifications or characteristics of the product

C) Customer opinions

D) Ignoring customer feedback

Answer: B) The technical specifications or characteristics of the product

Question: Which type of selling involves selling directly to the end consumer?

 

A) Direct selling

B) Telemarketing

C) Wholesale selling

D) E-commerce selling

Answer: A) Direct selling

Question: What is the term for the set of activities a salesperson engages in before meeting with a potential customer?

 

A) Closing

B) Presentation

C) Pre-approach

D) Follow-up

Answer: C) Pre-approach

Question: What is the purpose of a needs analysis in the sales process?

 

A) To criticize competitors

B) To understand the customer’s needs and preferences

C) To avoid any analysis of customer needs

D) To ignore customer concerns

Answer: B) To understand the customer’s needs and preferences

Question: Which type of objection handling involves agreeing with the customer’s concerns and then presenting a counter-argument?

 

A) Acknowledgment

B) Boomerang

C) Denial

D) Ignore

Answer: A) Acknowledgment.