SS3 Third Term Store Management Past Questions And Answers (Objective and Theory)

Senior Secondary School 3 (SS3) third term store management, along with options and answers. I’ve also included 5 more theory questions for Section B:

Section A: Multiple-Choice Questions

Question: What is the primary objective of a perpetual inventory system?

A) Minimize technology usage

B) Update inventory periodically

C) Provide real-time inventory information

D) Ignore stock levels

Answer: C) Provide real-time inventory information

Question: What is the purpose of a purchase order in store management?

A) Acknowledge receipt of goods

B) Initiate the reorder process

C) Record sales transactions

D) Authorize payment to suppliers

Answer: B) Initiate the reorder process

Question: In the context of store layout, what does “aisle layout” focus on?

A) Maximizing customer interaction

B) Efficiently utilizing vertical space

C) Creating an open floor plan

D) Minimizing product visibility

Answer: B) Efficiently utilizing vertical space

Question: Which of the following is an advantage of using electronic shelf labels in a retail store?

A) Static pricing

B) Manual price updates

C) Dynamic and automated pricing

D) Slow response to market changes

Answer: C) Dynamic and automated pricing

Question: What is the purpose of a SWOT analysis in store management?

A) Determine sales targets

B) Identify internal strengths and weaknesses

C) Ignore external opportunities and threats

D) Minimize employee training

Answer: B) Identify internal strengths and weaknesses

Question: What does the term “shrinkage” refer to in retail store management?

A) Increase in product prices

B) Decrease in customer traffic

C) Loss of inventory through theft or damage

D) Excessive employee benefits

Answer: C) Loss of inventory through theft or damage

Question: Which inventory valuation method assumes that all units are identical and the cost of goods sold is based on the average cost of all units available during the period?

A) LIFO (Last In, First Out)

B) FIFO (First In, First Out)

C) Weighted Average

D) Specific Identification

Answer: C) Weighted Average

Question: What is the purpose of a stock-keeping unit (SKU) in inventory management?

A) Ignore individual product details

B) Simplify ordering process

C) Track and manage individual products

D) Increase stockouts

Answer: C) Track and manage individual products

Question: How does effective signage contribute to the customer shopping experience in a retail store?

A) Confuse customers

B) Create a cluttered environment

C) Enhance navigation and promote special offers

D) Ignore brand identity

Answer: C) Enhance navigation and promote special offers

Question: In the context of store management, what is the purpose of a perpetual inventory system?

A) Periodic updates of inventory levels

B) Real-time tracking of inventory

C) Manual counting of inventory

D) Ignoring stock levels

Answer: B) Real-time tracking of inventory

Section B: Theory Questions

Question: Discuss the concept of “shrinkage” in retail store management, and explain preventive measures to minimize it.

Question: Analyze the role of effective communication in store management, emphasizing its impact on both internal and external stakeholders.

Question: Explain the significance of a well-designed store layout in enhancing the overall shopping experience for customers.

Question: Discuss the challenges and benefits of implementing sustainable and environmentally friendly practices in store management.

Question: Evaluate the role of social media and online presence in modern store management, including strategies for effective online retailing.