SS2 First Term Office Practice Past Questions And Answers

Here are 20 SS2 office practice questions with options and answers:

Question: What is the primary purpose of an office memo?

 

A. To communicate with clients

B. To provide information within the organization

C. To promote products

D. To schedule meetings

Answer: B

Question: What does CC stand for in the context of email?

 

A. Carbon Copy

B. Confidential Copy

C. Courtesy Copy

D. Correct Copy

Answer: A

Question: Which of the following is a common function of office equipment like a photocopier?

 

A. Sending emails

B. Making duplicates of documents

C. Recording meetings

D. Editing spreadsheets

Answer: B

Question: What is the purpose of an office receptionist?

 

A. Managing financial records

B. Greeting visitors and handling calls

C. Planning company events

D. Designing marketing materials

Answer: B

Question: Which software is commonly used for creating and editing documents in an office setting?

 

A. Photoshop

B. Excel

C. Word

D. PowerPoint

Answer: C

Question: What does the acronym PDF stand for?

 

A. Portable Document Format

B. Pretty Document File

C. Print Document Fast

D. Public Data File

Answer: A

Question: In the context of office communication, what is a ‘memo’ short for?

 

A. Memory

B. Memorandum

C. Message

D. Mention

Answer: B

Question: What is the purpose of a SWOT analysis in business?

 

A. Assessing office furniture

B. Evaluating strengths, weaknesses, opportunities, and threats

C. Organizing office events

D. Managing office supplies

Answer: B

Question: What is the role of an office manager?

 

A. Handling customer complaints

B. Managing day-to-day operations

C. Creating marketing strategies

D. Designing office layouts

Answer: B

Question: What is the purpose of an out-of-office auto-reply in emails?

 

A. Confirming receipt of an email

B. Notifying contacts of your absence and providing an alternative contact

C. Filtering spam emails

D. Automatically deleting old emails

Answer: B

Question: What is the significance of proper ergonomics in an office?

 

A. Managing financial transactions

B. Ensuring a comfortable and efficient work environment

C. Planning company events

D. Designing marketing materials

Answer: B

Question: Which of the following is an example of external communication in an office?

 

A. Team meetings

B. Internal memos

C. Customer emails

D. Employee training sessions

Answer: C

Question: What is the purpose of an agenda in a business meeting?

 

A. Summarizing past meetings

B. Listing topics to be discussed and guiding the meeting

C. Creating a social atmosphere

D. Distributing office supplies

Answer: B

Question: In the context of time management, what does the Eisenhower Matrix help prioritize?

 

A. Employee salaries

B. Office furniture

C. Tasks based on urgency and importance

D. Marketing strategies

Answer: C

Question: What is the primary function of a spreadsheet software like Microsoft Excel in an office?

 

A. Sending emails

B. Creating and managing databases

C. Analyzing and organizing numerical data

D. Designing graphics

Answer: C

Question: Which of the following is an example of a professional email etiquette?

 

A. Using informal language

B. Including unnecessary attachments

C. Responding promptly and respectfully

D. Forwarding chain emails

Answer: C

Question: What is the purpose of a filing system in an office?

 

A. Creating marketing materials

B. Organizing and storing documents for easy retrieval

C. Managing office events

D. Designing office layouts

Answer: B

Question: Which document typically outlines the terms of employment in an organization?

 

A. Memo

B. Resume

C. Job description

D. Contract or offer letter

Answer: D

Question: What is the primary purpose of a business report?

 

A. Sharing personal opinions

B. Communicating with clients

C. Presenting factual information and analysis

D. Scheduling meetings

Answer: C

Question: In the context of office communication, what does the acr

onym “CC” stand for in an email?

 

A. Central Communication

B. Carbon Copy

C. Correct Copy

D. Compose Copy

Answer: B