JAMB Office Practice Past Questions and Answers

 

Office Practice questions:

 

Question: In office practice, what is the purpose of a memorandum (memo)?

 

A. Share personal opinions

B. Provide formal communication within an organization

C. Record financial transactions

D. Organize office supplies

Answer: B. Provide formal communication within an organization

 

Question: What is the primary purpose of an agenda in a business meeting?

 

A. Record meeting minutes

B. List topics to be discussed and their order

C. Provide a summary of the meeting

D. Facilitate team-building activities

Answer: B. List topics to be discussed and their order

 

Question: In office practice, what is the purpose of a letterhead?

 

A. Provide a space for personal notes

B. Indicate the sender’s address and contact information

C. Display company logos for decoration

D. Highlight the recipient’s achievements

Answer: B. Indicate the sender’s address and contact information

 

Question: What is the primary purpose of an office policy manual?

 

A. Share personal opinions

B. Provide guidelines for employee conduct and procedures

C. Record meeting minutes

D. Organize office events

Answer: B. Provide guidelines for employee conduct and procedures

 

Question: In office practice, what does the acronym “CEO” stand for?

 

A. Chief Executive Officer

B. Chief Financial Officer

C. Chief Operations Officer

D. Chief Marketing Officer

Answer: A. Chief Executive Officer

 

Question: What is the purpose of a filing system in office practice?

 

A. Organize office events

B. Share personal opinions

C. Record financial transactions

D. Manage and store documents efficiently

Answer: D. Manage and store documents efficiently

 

Question: In office communication, what does the term “CC” stand for in an email?

 

A. Creative Content

B. Carbon Copy

C. Central Communication

D. Customer Care

Answer: B. Carbon Copy

 

Question: What is the primary purpose of an out-of-office email autoresponder?

 

A. Organize office events

B. Share personal opinions

C. Notify senders that the recipient is away and unavailable

D. Record financial transactions

Answer: C. Notify senders that the recipient is away and unavailable

 

Question: In office practice, what is the purpose of a meeting agenda?

 

A. Record meeting minutes

B. Provide a summary of the meeting

C. List topics to be discussed and their order

D. Share personal opinions

Answer: C. List topics to be discussed and their order

 

Question: What is the primary purpose of a telephone directory in an office setting?

 

A. Record financial transactions

B. Organize office supplies

C. List contact information for employees and departments

D. Provide a space for personal notes

Answer: C. List contact information for employees and departments

 

Question: In office communication, what is the purpose of a CC line in a letter or email?

 

A. Capture the recipient’s attention

B. Indicate the sender’s contact information

C. Provide a carbon copy to additional recipients

D. Signify the end of the message

Answer: C. Provide a carbon copy to additional recipients

 

Question: What is the purpose of a desk manual in office practice?

 

A. Provide guidelines for employee conduct

B. Record meeting minutes

C. Organize office supplies

D. Assist employees in performing specific tasks

Answer: D. Assist employees in performing specific tasks

 

Question: In office practice, what is the purpose of a shared calendar or scheduling system?

 

A. Organize office supplies

B. Record meeting minutes

C. Facilitate coordination of appointments and events

D. Share personal opinions

Answer: C. Facilitate coordination of appointments and events

 

Question: What is the purpose of a receptionist in an office setting?

 

A. Manage and store documents efficiently

B. Provide guidelines for employee conduct

C. Greet visitors, answer phones, and handle inquiries

D. Record meeting minutes

Answer: C. Greet visitors, answer phones, and handle inquiries

 

Question: In office practice, what is the purpose of an invoice?

 

A. List topics to be discussed and their order

B. Provide a carbon copy to additional recipients

C. Notify senders that the recipient is away and unavailable

D. Request payment for goods or services

Answer: D. Request payment for goods or services

 

Question: What is the primary purpose of a confidentiality agreement in an office setting?

 

A. Share personal opinions

B. Record financial transactions

C. Provide guidelines for employee conduct

D. Protect sensitive information and trade secrets

Answer: D. Protect sensitive information and trade secrets

 

Question: In office practice, what does the term “HR” stand for?

 

A. Human Resources

B. High Responsibility

C. Help Request

D. Hazard Reduction

Answer: A. Human Resources

 

Question: What is the purpose of an office reception area?

 

A. List topics to be discussed and their order

B. Record meeting minutes

C. Greet visitors and provide a waiting area

D. Share personal opinions

Answer: C. Greet visitors and provide a waiting area

 

Question: In office communication, what does the term “BCC” stand for in an email?

 

A. Business Coordination Center

B. Blind Carbon Copy

C. Bulk Communication Channel

D. Budgetary Control Committee

Answer: B. Blind Carbon Copy

 

Question: What is the purpose of an office procedures manual?

 

A. List contact information for employees and departments

B. Provide guidelines for employee conduc

t and procedures

C. Organize office events

D. Share personal opinions

Answer: B. Provide guidelines for employee conduct and procedures.